NDH Herbal Return Policy
At NDH Herbal, we value your satisfaction and strive to ensure you have the best experience with our products.
Eligibility for Returns:
- Products must be returned in their original, unused, and unopened condition.
- Returns are accepted within 15 days of delivery.
- A valid proof of purchase (invoice or order confirmation) is required for processing returns.
Non-Returnable Items:
- Products that have been opened or partially used.
- Customized or special-order items.
- Items purchased under clearance or promotional offers, unless damaged.
Process for Returns:
- To initiate a return, email us at support@ndhherbal.com or call [contact number] with your order details.
- Our team will guide you through the return process and provide a return shipping address.
- The customer is responsible for return shipping costs unless the product is damaged or incorrect.
Refund Policy:
- Refunds will be processed after the returned product is received and inspected.
- Refunds will be issued to the original payment method within 7-10 business days.
Damaged or Incorrect Items:
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with pictures of the item and packaging. We will provide a replacement or refund at no additional cost.
Contact Us:
For any return-related queries, feel free to reach out:
- Email: support@ndhherbal.com
- Phone: [contact number]
We appreciate your trust in NDH Herbal and are committed to ensuring a hassle-free shopping experience.