Return Policy

NDH Herbal Return Policy

At NDH Herbal, we value your satisfaction and strive to ensure you have the best experience with our products.

Eligibility for Returns:

1. Products must be returned in their original, unused, and unopened condition.
2. Returns are accepted within 15 days of delivery.
3. A valid proof of purchase (invoice or order confirmation) is required for processing returns.

Non-Returnable Items:

1. Products that have been opened or partially used.
2. Customized or special-order items.
3. Items purchased under clearance or promotional offers, unless damaged.

Process for Returns:

1. To initiate a return, email us at support@ndhherbal.com or call [contact number] with your order details.
2. Our team will guide you through the return process and provide a return shipping address.
3. The customer is responsible for return shipping costs unless the product is damaged or incorrect.

Refund Policy:

1. Refunds will be processed after the returned product is received and inspected.
2. Refunds will be issued to the original payment method within 7-10 business days.

Damaged or Incorrect Items:
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with pictures of the item and packaging. We will provide a replacement or refund at no additional cost.

Contact Us:
For any return-related queries, feel free to reach out:

• Email: support@ndhherbal.com
• Phone: [contact number]

We appreciate your trust in NDH Herbal and are committed to ensuring a hassle-free shopping experience.